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Terms and Conditions

Last Update 15 March 2023

By using or accessing Travelwada – or, a subdomain of any such websites, any mobile application for such websites, or any other website operated by us on which these Terms and Conditions are posted via a link or otherwise (each referred to herein as a “Site”), you acknowledge and agree that you are subject to the following terms and conditions, as well as our Privacy Policy, which also governs your use of the Site, and is incorporated by reference (These Terms and Conditions with the Privacy Policy (/legal/privacy-policy) shall be referred to as the “Terms“). Please read these Terms carefully, as they contain important information about limitations of liability and resolution of disputes through arbitration rather than court.

If you do not agree with any of these terms, do not use or access the Site. If you have any questions about the terms, please contact us by using the contact information at the end of these terms of use. If you do not comply with this Agreement at any time, we reserve the right to cancel or terminate your access to the Site (or any part thereof) and/or your user account, if any. In or’s sole discretion and without prior notice or liability to you or any third party, we may suspend, discontinue, modify or alter any aspect of the Site including, but not limited to (i) restricting the time the Site is available; (ii) restricting the amount of use permitted; and (iii) restricting or terminating any user’s right to use the Site.

Your only right with respect to any dissatisfaction with your use of the Site or any policies or practices by and in providing the Sites is to cease using the Sites and terminate your subscription or registered user account by contacting support at

From time to time, we may amend this Agreement. We will post any revised version of this Agreement on the Site and encourage you to refer back to it on a regular basis.

A user’s reservation or use of a Travelwada site is bound by the terms and conditions on the Travelwada site where the reservation is finalized. If there are any conflicts between the terms and conditions of the Travelwada site you found the property on and the terms and conditions of the Travelwada site you finalize a booking on, the terms and conditions of the Travelwada site where the reservation is finalized will govern. If you do not fully agree to these Terms and any other terms and conditions posted or linked to any Site, you are not authorized to access or otherwise use the Site.
Under these Terms, “use“ or “access“ of the Site specifically includes any direct or indirect access or use of the Site or any cached version of the Site and any direct or indirect access or use of any information or content on the Site, regardless of how obtained and the term “Site“ includes, without limitation, any cached version thereof. Travelwada Sites and, are operated by Travelwada Limited. Unless otherwise specified, the entity controlling the Site you are accessing is referred to herein as “Travelwada,” “we,” “us” or “our”. The term “you“ refers to the user visiting the Site, listing a property, and/or requesting a reservation on this Site, or our customer service agents. You should read through all the Terms carefully.
The Terms constitute a legally binding agreement between you and Travelwada. You are not authorized to use this Site unless you are at least 18 years of age and able to enter into legally binding contracts. We do not knowingly collect the information of anyone under the age of 18. If you arrived on the Site after having been re-directed or otherwise clicking on another website, you agree that these Terms shall govern your use of this Site.

The Travelwada sites or Travelwada Limited is Not a Party to any Rental Agreement or other Transaction Between Users of the Site. We are impartial and protect the interests of both the Guests and the Owner

We urge all users to be responsible for their use of this Site and any transaction entered into as a result of either listing a property or renting a property. We do not own or manage, nor can we contract for, any vacation rental property listed on a Site. The Site provides an online marketplace to allow homeowners and property managers who advertise on the Site (each, a “member”) to offer for rent in a variety of pricing formats, a specific vacation or short-term rental property to potential renters or renters(each, a “traveler” and, collectively with a member, the “users”). “Members“ may also include property owners or managers who originally advertised their properties on another website and their listings have been redistributed on the Site. We also may offer online booking or other tools or services to allow users to communicate with each other and enter into rental agreements or other transactions.
We are not a party to any rental or other agreement between users. This is true even if the Site allows you to book a rental or provides other ancillary products or services, as the Site may facilitate the booking, rental or other tools, services, or products, but we are not a party to any rental or other agreement between users. As a result, any part of an actual or potential transaction between a traveler and a member, including the quality, condition, safety, or legality of the properties advertised, the truth or accuracy of the listings (including the content thereof or any review relating to any traveler or property), the ability of members to rent a vacation property or the ability of travelers to contract for properties are solely the responsibility of each user. You acknowledge and agree that you may be required to enter into one or more separate agreements, waivers, or terms and conditions before making a booking or purchasing a product or service, and Travelwada or one of its affiliates may place additional restrictions on your booking, product, or service.

Users agree that they are responsible for, and agree to abide by, all laws, rules, and regulations are applicable to their use of the Site, their use of any tool, service, or product offered on the Site, and any transaction they enter on the Site or in connection with their use of the Site. Members further agree that they are responsible for and agree to abide by all laws, rules, ordinances, or regulations applicable to the listing of their rental property and the conduct of their rental business,
including but not limited to any and all laws, rules, ordinances, regulations or other requirements relating to taxes, credit cards, data and privacy, permits or license requirements, zoning ordinances, safety compliance and compliance with all anti-discrimination and fair housing laws, as applicable. Please be aware that, even though we are not a party to any rental transaction and assume no liability for legal or regulatory compliance pertaining to rental properties listed on the Site, there may be circumstances where we are nevertheless legally obligated (as we may determine in our sole discretion) to provide information relating to your listing in order to comply with requests from governmental bodies in relation to investigations, litigation or administrative proceedings, and we may choose to comply with such obligations in our sole discretion. Members who accept credit card, banking, or other payment information from travelers agree to properly handle and safeguard all such information in accordance with applicable legal and regulatory requirements and best practices.
Although most travel is completed without a serious incident, travel to some destinations may involve more risk than others. We urge travelers to research the location they wish to visit and to review travel prohibitions, warnings, announcements, and advisories issued by the United Kingdom Government before booking. Information may be found at

While we do take certain measures with the goal to assist users to avoid potentially fraudulent or other illegal activity of which we become aware, we assume no liability or obligation to take any such measures or actions. When we provide warnings or messages to users about any such activity, we do not warrant that such messages are accurate or that such messages will reach any or all users they should have reached in a timely manner or at all, or that such messages or measures will prevent any harm or otherwise, have any impact.

Use Travelwada site

Users are granted a limited, revocable non-exclusive license to access the Site and the content and services provided on the Site solely for the purpose of advertising a property, searching for a property, purchasing, or researching (for the purpose of inquiring about purchasing) any of the products or services offered on any Site, participating in an interactive area hosted on the Site or for any other purpose clearly stated on a Site, all in accordance with the Terms. Any use of the Site that is not for one of these purposes or otherwise in accordance with the Terms or as otherwise authorized by us in writing is expressly prohibited.

Use of the Site only extends to the uses expressly described herein. To use the Site granted to users in these Terms does not include any right of collection, aggregation, copying, scraping, duplication, display, or any derivative use of the Site nor any right of use of data mining, robots, spiders, or similar data gathering and extraction tools without our prior written permission; provided, however, that a limited exception from the foregoing exclusion is provided to general purpose internet search engines that use tools to gather information for the sole purpose of displaying hyperlinks to the Site, provided they each do so from a stable IP address or range of IP addresses using an easily identifiable agent and comply with our robots.txt file. “General purpose internet search engines” do not include a website or search engine or other services that provide classified listings or property rental advertisements, or any subset of the same or which is in the business of providing vacation property rental services or other services that compete with us.

Unauthorized uses of the Site also include, without limitation, those listed below:
• Any commercial use of the Site or any content on the Site, other than by members ( owners, guests, users), or by members under a valid license to software offered on the Site.
• Any use of the Site or the tools and services on the Site for the purpose of booking or soliciting a rental of a property other than a property listed on the Travelwada platform.
• Copy, reproduce, upload, post, display, republish, distribute or transmit any part of the content in any form whatsoever;
• Reproduce any portion of the Site on your website or otherwise, using any device including, but not limited to, the use of a frame or border environment around the Site, or other framing technique to enclose any portion or aspect of the Site, or mirror or replicate any portion of the Site;
• Deep-link to any portion of the Site without our express written permission;
• Modify, translate into any language or computer language or create derivative works from, any content or any part of the Site;
• Reverse engineer any part of the Site;
• Sell, offer for sale, transfer or license any portion of the Site in any form to any third parties;
• Use the Site and its inquiry or booking functionality other than to advertise and/or research vacation rentals, to make legitimate inquiries to our members, or for any other use expressly authorized on the Site;
• Use the Site to post or transmit information that is in any way false, fraudulent, or misleading, including making any reservation or inquiry under false pretenses, or taking any action that may be considered phishing or that would give rise to criminal or civil liability;
• Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, indecent,
inflammatory, sexually explicit, pornographic, or profane material;
• Violate, plagiarize or infringe the rights of us or third parties including, without limitation, copyright, trademark, patent, trade secrets, rights of publicity or privacy, or any other intellectual or proprietary rights;
• Use or access the Site in any way that, in our sole discretion, adversely affects, or could adversely affect, the performance or function of the Site or any other system used by us or the Site.

If you are aware of, or experience, any content, activity, or communication through or in connection with the Site that appears to be in violation of the above restrictions, or in violation of any other provision of these Terms, please inform us.

The Site and all content and information on the Site are protected by copyright as a collective work and/or compilation, under applicable UK. and international copyright laws and conventions and database rights. You agree to abide by any and all copyright notices, information, or restrictions contained in or relating to any content on the Site. Copying, storing or otherwise accessing the Site or any content on the Site other than for your personal, noncommercial use, is expressly prohibited without prior written permission from us. As part of the rental inquiry or reservation process, for your own personal, noncommercial use and not for further distribution, you may download, display and/or print one copy of any portion of the Site. You may not modify the same, and you must reproduce our copyright notice in the form displayed on the relevant portion(s) of the Site that you desire to download, display or print.

Our Privacy Policy Data Transmittal

When you provide your e-mail address, name or other information to us in connection with your use or access to the Site, any service or tool provided on the Site or otherwise, you agree to allow the Site and its affiliated websites to add your e-mail address, name or other information provided to our database of users. You may receive one or more promotional e-mails from either the Site or a website of one of Travelwada’s affiliates. You are welcome to opt not to receive such promotional e-mails from the Site or such affiliates’ websites at any time. Please review our Privacy Policy for more information regarding our email and other data collection practices and safeguards, and how to opt not to receive such emails. Your use of the Site signifies your acknowledgment of, and agreement with, our Privacy Policy.

Identity Verification

User verification on the Internet is difficult and we cannot and do not assume any responsibility for, the confirmation of each user’s purported identity. We encourage you to communicate directly with a
Guest or member through the tools available on the Site, though even this does not assure you of the identity of the person with which you are communicating. We further encourage you to take other reasonable measures to assure yourself of the other person’s identity and, for the guest, of the property and relevant details of your booking or proposed booking.

You agree to:

  • keep your password and online ID for both your account with us and your email account secure and strictly confidential, providing it only to authorized users of your accounts;
  • instruct each person to whom you give your online ID and password that he or she is not to disclose it to any unauthorized person;
  • notify us immediately and select a new password if you believe your password for your account with us or your email account may have become known to an unauthorized person, and
  • notify us immediately if you are contacted by anyone requesting your online ID and password.

Further, if we suspect any unauthorized access to your account, upon our request, you agree to promptly change your password and take any other related action as we may reasonably request; We discourage you from giving anyone access to your online ID and password for your account with us and your email account. However, if you do give someone your online ID and online password, or if you fail to adequately safeguard such information, you are responsible for any and all transactions that the person performs while using your account with us and/or your email account, even those transactions that are fraudulent or that you did not intend or want to be performed.


We may, without notice to you, suspend or cancel your listing at any time even receiving notice from you if we suspect, in our sole discretion, that your account with us is being used in an unauthorized or fraudulent manner.

Limitations on Communications

You agree that, with respect to other users’ personal information that you obtain directly or indirectly from or through the Site or through any Site-related communication, transaction, or software, we have granted you a license to use such information only for:
1. Site-related communications that are not unsolicited commercial messages,
2. using services offered through the Site, and
3. inquiring about facilitating a financial transaction between you and the other user related to the purpose of the Site (such as inquiring about or booking a property.

Any other purpose will require express permission from the user. You may not use any such information for any unlawful purpose or with any unlawful intent. In all cases, you must give users an opportunity to remove their information from your address book or database or other records and a chance to review what information you have collected about them. In addition, under no circumstances, except as defined in this provision, may you disclose personal information about another user to any third party without the consent of the other user. You agree that other users may use your personal information to communicate with you in accordance with this provision. Further, you agree that you will protect other users’ personal information with the same degree of care that you protect your own confidential information, and you assume all liability for the misuse, loss or unauthorized transfer of such information.
We do not tolerate spam or unsolicited commercial electronic communications of any kind. Therefore, without limiting the foregoing, you are not licensed to add a Site user, even a user who has rented a short-term property from you or to you, to your mailing list (email or physical mail) without the user’s express consent. You may not use any tool or service on the Site to send spam or unsolicited commercial
electronic communications of any kind or in any other way that would violate these Terms.

Responsibility for Property Listings

We have no duty to pre-screen content posted on the Site by members, travelers or other users. directly contributed by the user or contributed by us or a third party on behalf of the user (including, without limitation, property listings, reviews of a rental property or a traveler, participation in an interactive community, forum or blog or any other content provided by a user to the Site. We are not responsible for information that a user or any other person provided to a third-party website or mobile application that is then provided to our Site by a tool we offer or any other exchange of user-contributed content we have authorized.
We reserve the right to decline to permit the posting on the Site or to remove from the Site any user-contributed content that fails to meet our Content Guidelines, which are incorporated by reference into these Terms, any other guidelines posted on a Site, or if it otherwise violates these Terms, each as determined in our discretion. We may also remove user-contributed content if it is brought to our attention, such as by notice given to us by a user or any third party that any part of these Terms, or any other requirements governing the posting of such content, have been apparently breached in respect of such content, as determined in our discretion. Finally, we reserve the right but do not assume the obligation, to edit a member’s content or user-contributed content in a nonsubstantive manner solely to cause the content to comply with our Content Guidelines or formatting requirements or to provide services to members to create or improve listings in accordance with the information we have about the property listed. Users remain responsible for reviewing their user-contributed content to ensure it is accurate and not misleading.

At a minimum, user-contributed content must (as determined by us at our discretion):
• not infringe anyone’s rights, including but limited to copyright and rights of publicity and privacy, violate the law, or otherwise be inappropriate;
• not include personal information of another that can be used to identify or contact any person;
• not include unsolicited promotional content, advertising, political campaigns, contests, raffles or solicitations;
• be directly related to the Site, business service, product, or forum where the content is submitted;
• not be obscene, abusive, discriminatory, or illegal; or
• not be false or misleading.

All property listings on the Site are the sole responsibility of the member (who may be the owner or a property manager or duly authorized agent of the owner) and we specifically disclaim any and all liability arising from the alleged accuracy of the listings, reviews or any alleged breaches of contract on a user’s part. Members are solely responsible for keeping their property information up-to-date on the Site, including, but not limited to, any and all representations about any property, its amenities, location, price, and its availability for a specific date or range of dates. We do not represent or warrant that any of the copy, content, traveler or property reviews, guest book entries, property location, suitability, pricing, or availability information published on the Site is accurate or up-to-date even in the case where guests have searched for specific dates or types of properties.

We also may from time to time create new descriptions or otherwise change the location or geographic descriptions we use to identify properties in their listings and search results. Consequently, we may change the location or geographic description associated with any property listing at any time without notice. However, we assume no responsibility to verify property listing content or the accuracy of the location. Members are solely responsible for ensuring the accuracy of location, geographic, and other content, and location or geographic descriptions and agree to promptly correct (or contact us to correct) any inaccuracy travelers are solely responsible for verifying the accuracy of such content and descriptions.
All other user-contributed content is the sole responsibility of the user who contributed such content, whether such user contributed the content directly or through a third-party website. Users are solely responsible for their user-contributed content and we specifically disclaim all liability for user-contributed content. The user represents and warrants that the user owns or otherwise controls and has all necessary legal rights to the user’s submission and the name or other identifier used in connection with such submission including, but not limited to, all the rights necessary to provide, post, upload, input or submit the user-contributed content. We reserve the right to request proof of ownership or permission, and to refuse to post user-generated content without such proof or if such proof is, in our sole discretion, insufficient.
By submitting or authorizing user-contributed content, you grant to us and our affiliates a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free, and fully paid-up license to use, copy license, sublicense (through multiple tiers), adapt, distribute, display, publicly perform, reproduce, transmit, modify, edit and otherwise exploit the copy, the photographs and the likenesses (if any) of any of your user-contributed content, in connection with our business or the business of our affiliates.
Notwithstanding the foregoing, following the termination or expiration of a property listing, we will not continue to display the user-contributed content that was displayed in such listing.

You further grant us and our affiliates the ability to register copyright in and protect the user-contributed content, including the images, copy, and content available via any member’s listing, from the unauthorized use of the user-contributed content by unaffiliated third parties who may, from time to time, attempt to pirate such information via electronic or other means. This includes but is not limited to, the right to file suit to seek injunctive relief to protect such material on behalf of and in your name. You further agree to appear and assist us—at our expense and control—with protecting such copyrighted material from unauthorized redistribution.
You agree that we may sublicense all the rights granted to us under these Terms, to one or more third parties we may contract with to display all or part of the member’s property listing or otherwise provide promotional or other services related to our business. In the event that you retain any rights of attribution, integrity, or any other moral rights in any user-contributed content, you hereby waive your right to assert these or to require that any personally identifying information be used in connection with the user-contributed content or any derivative works thereof and affirm that you have no objection to the publication, use, modification, deletion, or exploitation of the user-contributed content by us or our affiliates.

Service Fee

If you are registered for VAT in the UK or your stay is for business, you may not be charged VAT on Travelwada service fees but you may be required to declare VAT on your VAT filing.

We charge a service fee payable by travelers who book a property on the Site via the Site checkout. The service fee covers the use of the Site, including such features as 24/7 user support, and is calculated as a variable percentage of the total reservation amount which may include additional fees, taxes, and damage deposits. Depending on the laws of the jurisdiction of the Guests and/or Owners, VAT may be charged on top of the service fee. The exact service fee (and any VAT, if applicable) charged will be displayed to guests at the time of booking. The service fee plus applicable VAT will be charged after both the guest and owner accept the reservation. The service fee will only be refunded in the event a guest is entitled to a refund of the entire rental amount under the terms of the cancellation policy presented in the listing. Any taxes alleged to be owed by any taxing authority on the service fee are the responsibility of Travelwada (Travelwada Limited) and members have no responsibility for any such claimed tax liability.
Members agree not to encourage or advise a guest to avoid or circumvent the service fee charged by Travelwada.

Therefore, if you are registered for VAT in the UK or your stay is for business, you may not be charged VAT on Travelwada service fees but you may be required to declare VAT on your VAT filing.

Travelwada allows Guests to display prices on the Site in one of the following currencies ( GBP, EUR, and USD) of their choice and may also allow payments in the currency of their choice. Different currency choices are generally based on publicly available currency rates and are not guaranteed to be the best rate available. If your currency of choice is not supported for a booking, you’ll be charged in the owner’s selected currency. In any event, the currency and exact amount you will pay will be displayed clearly at check out. Our overall compensation may be affected by the currency you choose to pay in. Note that if you pay in a currency different than the currency of your card, your bank or card provider may charge you foreign exchange, transaction, or other fees.

Third-Party Websites

If the Site offers a tool or service that allows us to access or use any profile or other information about
you that you have provided to Facebook or another third-party website ( “Social Media Site”) and you decide to use such tool or  service, you acknowledge and agree that:
• The information or content that is a part of your Social Media Site profile, which you have designated as “public” (or a similar designation) with such information or content and referred to herein as “
• The Social Media Content will be considered user-generated content under these Terms and both you and we shall have the same rights and responsibilities as you that we have with respect to user-generated content under these Terms;
• In the event that the Social Media Content was for any reason misclassified with public or similar terms and Conditions designation or is otherwise inaccurate or to which you do not agree for any reason, you agree to work with the Social Media Site to make any changes or resolve any disputes and acknowledge that we will not be able to provide you with recourse; and• The operation of your profile and account with and on the Social Media Site shall continue to be governed by the terms and conditions and privacy policy of such Social Media Site.

If any user-contributed content created by members or users is translated for display on the Site or any site of any affiliate of Travelwada, we cannot guarantee the accuracy or quality of such translation and the user is solely responsible for the review, verification, and accuracy of such translation. Maps provided on the Site that is provided by Google are subject to the Google Maps terms located at: (

DMCA Policy

We respect the intellectual property rights of others, and Travelwada does not permit, condone or tolerate the posting of any content on the Site that infringes any person’s copyright. Travelwada will terminate, in appropriate circumstances, a member or traveler who is the source of repeat infringement of copyright. Should you become aware of or suspect any copyright infringement on this Site, please refer to our procedures for Notification of Copyright Infringement, which are incorporated by reference into these Terms.

Software Available on the Site

The Site is controlled and operated by Travelwada or an affiliate of Travelwada in the United Kingdom. Software available on the Site (the “Software”) is subject to United Kingdom export controls. No Software available on the Site or software available on any other site operated by Travelwada or an affiliate of Travelwada in the United Kingdom may be downloaded or otherwise exported or re-exported into (or to a resident of) Cuba, Iraq, Libya, North Korea, Iran, Russia, Syria, or any other country to which the United Kingdom has embargoed goods. By using the Site, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list. All Software is the copyrighted work of Travelwada, an affiliate of Travelwada, or an identified third party. Your use of such Software is governed by these Terms and the terms of any additional license agreement that accompanies or is included with such Software. If the Software is not accompanied by an additional license agreement, we hereby grant you a limited, personal and non-transferable license to use the Software for viewing and using this Site in accordance with these Terms and for no other purpose.

Links to Third-Party Sites

This Site may contain links and pointers to other Internet sites, resources, and sponsors of the Site. Links to and from the Site to other third-party sites, maintained by third parties, do not constitute an endorsement by us of any third parties, the third-party sites, or the contents thereof. We may also provide tools to allow interaction between the Site and a third-party site, such as a Social Media Site. We are not responsible in any way for such third-party sites or resources and your use of such sites and resources
will not be governed by these Terms.

Limitation of Liability




Travelwada’s right to amend these Terms, in whole or in part, at any time as set forth below does not apply to this “Disputes; Arbitration“ section. The version of this “Disputes; Arbitration” section is in effect on the date you last accepted the Terms controls. Travelwada is committed to customer satisfaction, so if you have a problem or dispute, we will try to resolve your concerns. But if we are unsuccessful, you may pursue claims as explained in this section. You agree to give us an opportunity to resolve any disputes or claims relating in any way to the Site, any dealings with our customer experience agents, any services or products provided, any representations made by us, or our Privacy Policy by contacting Travelwada Customer Support ( or +44 (0)143 267 9064. If we are not able to resolve your Claims within 60 days, you may write a complaint at

Online Booking

We provide Reservation Services to manage inquiries, quotes, and rental agreements and to allow for payments to be made relating to the rental. Please review the following terms and the terms and conditions of any third-party provider carefully. If you do not agree to these or such third-party provider’s terms, you have no right to obtain information from or otherwise continue using our Reservation Services. Failure to use our Reservation Services in accordance with the following terms of use may subject you to severe civil and criminal penalties and other liability.

By utilizing a rental agreement as part of the Reservation Services or otherwise displaying terms relating to the rental as part of the online booking process (including such terms that we may require), the traveler and member each agree to the terms and conditions set forth in the rental agreement or other such terms displayed in the booking process (including without limitation the cancellation refund policy) effective as of the date that the user indicates acceptance of the booking or rental agreement, as applicable. You hereby acknowledge and agree that:

(i) you are fully responsible for such terms and conditions.
(ii) any rental agreement used, whether a sample provided by the Site or a rental agreement copied and pasted in the Description of Property (or another online booking tool on the Site) by either party, is used solely at their own risk and expense.
(iv) that you have been hereby advised to obtain local legal counsel to prepare, review and revise as necessary any rental agreements to ensure compliance with federal, state, and local law and their particular circumstances, and to revise the rental agreement as necessary to accurately represent the property, rules, features, etc.

There are some members, typically property managers, who use the software provided by our affiliate. Such software may be governed by terms provided by the third parties or members making such Other Reservation Services available. Users who use such Other Reservation Services are responsible for complying with such terms in addition to our Terms.

Responsibility for Property and Guest Liability

Users are solely responsible for obtaining insurance coverage sufficient to protect their properties and guests or their trip, as applicable. Members agree that they have or will obtain the appropriate insurance coverage sufficient to cover the rental of the properties they list on the Site before the arrival of their first traveler and will maintain adequate insurance coverage through the departure date of any traveler they have obtained via our Site.  Further, members agree to provide us with copies of relevant proof of coverage upon request. By utilizing and/or purchasing Property Damage Protection, you agree to the terms and conditions under the Property Damage Protection plan, acknowledge that you understand that certain policy restrictions apply, and agree that Property Damage Protection may be included in the rental in lieu of or in addition to a security deposit. Members further acknowledge and agree that they will choose the plan level with the appropriate level of coverage needed for each property and that they will offer that same plan level to all users agreeing to rent the property.


When we need to send you to notice, it will be sent to the email address you provide to the Site during the registration or booking, or inquiry process or as later updated in your account (if applicable). Notice shall be deemed given upon receipt or 24 hours after an email is sent unless the sending party is notified that the email address is invalid. Alternatively, we may give you notice by certified mail, postage prepaid, and return receipt requested, to any physical address provided to us during the registration process or as later updated in your account (if applicable). Notice shall be deemed given three days after the date of mailing to a physical address and one day after mailing to an electronic address.

We may change, suspend or discontinue any aspect of the Site at any time, including the availability of any Site features, database, or content. We may also impose limits on certain features or services or restrict your access to parts or the entire Site without notice or liability. This version of the Terms became effective on the date set forth above and this version amends the version effective before such date. We reserve the right, in our sole discretion, to amend these Terms, in whole or in part, at any time. Notification of any amendment will be posted on the Site by the indication of the last amendment date at the top of these Terms and will be effective immediately.

We also reserve the right, in our sole discretion and from time to time, to offer programs, products, or services with unique terms and conditions that are separate from and may supersede or supplement in certain respects these Terms. In such cases, your use of the Site with respect to the such special program is governed by these Terms together with the terms and conditions of such program, product, or service. We reserve the right but assume no obligation, to agree to different or conflicting terms and conditions with respect to any user. Any such terms and conditions will not be enforceable unless specifically agreed to by us.

These Terms constitute the entire agreement between us and you with respect to the matters set forth herein and supersede any prior agreement between us and you with respect to your use of the Site. Headings in these Terms are for reference only and do not limit the scope or extent of such section. In the event of any conflict between these Terms and any other terms and conditions applicable to a product, tool or service offered on our Site, the Terms herein shall prevail. If any portion of these Terms is found to be invalid or unenforceable by any court of competent jurisdiction, the other provisions of these Terms shall remain in full force and effect. Further, any provision of these Terms held invalid or unenforceable only in part or degree will remain in full force and effect to the extent not held invalid or unenforceable.

We may assign these Terms at our sole discretion. Users must obtain our prior written consent to assign these Terms, which may be granted or withheld by us at our sole discretion.

Content, Layout, and Copy

All content and copy edits submitted by users are subject to review and approval by us at our sole discretion. We reserve the right to refuse to publish any content that we determine in our sole discretion does not meet these Terms or is otherwise unacceptable to us. However, we assume no duty to review content and we shall not have any liability for any loss or damage resulting from the design or positioning of the copy, properties, content, and/or photographs or any change made to any content, photograph, or copy submitted by any users. All content must meet these Terms and our Content Guidelines. We reserve the right to edit content submitted to the Site in a non-substantive manner solely to ensure that the content complies with our Content Guidelines or formatting requirements. Users are responsible for reviewing and ensuring that any content displayed on the Site appears as they intended.


Photographs should depict the vacation rental as the main subject of the photograph and may not include children or adults if you do not have their legal consent or any information or images that would violate privacy rights, intellectual property rights (including but not limited to copyright rights) or any other rights of a third party. We reserve the right to not display or remove any photographs that we determine, in our sole discretion, do not meet these Terms or are otherwise unacceptable to us.

By submitting a photograph to us, the user represents and warrants that:
(a) it holds all intellectual property rights (including but not limited to all copyright rights),
(b) that any people in the photograph have given permission for their likeness to be displayed in an online advertisement on the Site,
(c) that the photograph accurately and fairly represents the subject of the photograph and has not been altered in any manner that would mislead a viewer of that photograph, and
(d) that it will indemnify and hold harmless the Site and any member of Travelwada from any cause of action arising from any misrepresentation with respect to any and all photographs so submitted or in the event of claims that the use of a photograph violates another party’s copyright.

Uses of Our Trademarks or Logos

The Travelwada name and logo and those of our affiliates are trademarks or registered trademarks in the United Kingdom and other jurisdictions around the world. We generally do not permit the use of our names and logos, other than as described above or with our prior written authorization. If you want permission to use our name and/or logo in any other manner, including, without limitation, on any website, business card, signage, t-shirt, etc., or if you have other questions, you may contact us

Substitution of Properties

Each listing must relate to an individual and uniquely identified property. This means that:

  • The property in a listing may not be substituted for another property without our consent. We may approve a request at our discretion if the property manager’s contract for the property was terminated and the owner provides sufficient proof, as requested by us, and completes any additional forms we may request. The type and term of the listing for any substituted property shall be the same as the type and term of the originally-listed property (i.e., the term will not be extended past the original term). If an owner submits changes to an existing listing that, if approved, would substantially alter the listing to make it that of another property, then we have the right to terminate the listing and may choose, in our sole discretion, to retain any fees associated with previously existing listing as compensation for the violation of this condition.

The listing cannot be a mere example of properties in a given area. Only one property can appear on each listing unless it is a property with multiple rental units and additional listings are purchased. We reserve the right to amend the copy or remove any listing when more than one property is described in such listing and may choose, in our sole discretion to retain any fees associated with such nonconforming listing as compensation for the violation of this condition.

Payment Method Requirements

Disclaimer of warranty

You agree that your use of our Website or Services is solely at your own risk. You agree that such Service is provided on an “as is” and “as available” basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from this. No oral or written statements by or its affiliates will create any warranty not expressly set forth herein.

Travelwada reserves all rights to respond to any violation of the Terms or misuse of the Site by, including, but not limited to, hiding a listing from the search results, marking a member as “out of office,” and removing or changing information that may be false or misleading. Additionally, you agree to defend and indemnify Travelwada, its affiliated companies, and any of their officers, directors, employees, and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties, or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
• your breach of these Terms or the documents referenced herein;
• your violation of any law or the rights of a third party; or
• your use of this Site.

Travelwada the site is a trading style for Travelwada Limited, a company registered in England under the number 12087082.

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